Frequently Asked Questions

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Dont see an answer to your question? Don't hesitate to ask us on help@emilyinvites.com

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What is the delivery time for the digital invitations?

Our digital invitations are delivered within 24 hours of your purchase. Upon delivery, you'll have the opportunity to make minor text adjustments. Please note, substantial design alterations may necessitate an additional fee for further customization. We believe in transparency, so any extra charges will be discussed upfront with no hidden fees.

Can I return or exchange my digital invitation?

As our products are custom digital creations, we do not accept returns or exchanges. Each product is tailored specifically to your preferences, making it non-returnable. Please ensure to review the product details and feel free to reach out to us with any inquiries before completing your purchase.

Do I need technical knowledge to manage RSVPs?

No, you don't need any technical expertise. We provide a comprehensive guide to assist you in accessing and managing your RSVPs. Our user-friendly system is designed to ensure ease of use for everyone.

Are there any hidden fees for additional customizations?

We believe in transparent pricing. If substantial design alterations are requested beyond the initial customization, there might be a fee. However, we'll always discuss this with you upfront. Feel free to inquire about any customization needs.

What happens if I need changes after delivery?

Minor text changes can be accommodated after delivery. For any significant modifications or additional customizations, reach out to our team. We'll discuss your needs and find the best solution for you.

How do I access and manage my RSVPs?

Upon delivery, we'll provide you with a user-friendly guide to access and manage your RSVPs. It's designed to be straightforward and doesn't require any technical know-how.

Can I make last-minute adjustments to the invitation details?

We understand that plans can change. Please contact us as soon as possible with any last-minute adjustments. While we'll do our best to accommodate, it's subject to the nature of the changes and the stage of completion.

What if I encounter technical issues or have further inquiries?

Our dedicated customer support team is here to assist you. For any technical issues or additional questions, please don't hesitate to reach out to us at [Your Contact Information]. We're here to ensure your experience with Emily Invites is seamless and enjoyable.

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